Shipping Policy

Handling Time (Business Days)

In-stock orders typically ship within 1-3 days.

Delivery Time (Business Days)

From US Warehouse: 4-7 Days

From europe Warehouse: 7-14 Days

1) Weekends and Holidays may result in delayed shipments or deliveries.

2) A shipping confirmation email will be sent to the email address attached to the order once the order has shipped.

3) The estimated delivery time on www.solarkithome.com is for reference only.

Shipping Regions1）Free shipping only applies for orders over 500 euro.

2) As we ship FedEx/DHL/UPS or other similar carriers, we DO NOT ship our products to PO BOXES or APO.

3) Residents of Africa and Asia will be contacted regarding order confirmation, as shipping to these regions may result in extra shipping fees and/or order cancellations.

Import Duty and Tax

In most cases, you will receive items or orders at your final payment paid to www.solarkithome.com. It is the customer’s responsibility to pay the import and customs duties and fees that are incurred as a result of the international shipment (Except residents of europe and usa), the customer is also responsible for ensuring they comply with all of their local/state/federal regulations concerning the import and use of solar energy products.

Solar Kit home will contact recipients of international shipments regarding extra shipping and/or duty costs.

Changes of Shipping

Any changes that you make regarding shipping once the item is shipped, including but not limited to changing the address, putting an order on hold, or updating shipping settings/preferences may delay your receipt of the products and replacement products and/or refunds. If you would like to change the capacity or model* of your solar products, you must do so prior to your order being shipped.

For Returns: We are not responsible for any lost, stolen, or damaged items due to the actions or inactions of FedEx or any other parcel service.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service and purchasing shipping insurance. We cannot guarantee that we will receive the item you are attempting to return. For more information regarding our limited warranty and claims process, please review our Limited Warranty Terms.

For any third-party shipping outside of solar kit home’s normal shipping process, we cannot provide ANY additional shipping information or documentation.