1 What is solar kit home?
solarkithome.com is the e-commerce of Solar Kit Home Taiwan S.R.L, it is specialized in online sales of products in the renewable energy sector, electronics, campers, boating and much more.
2What brands of solar products do you sell?
We sell a wide variety of solar products, including Pylontech huawei Ecoflow ... We also carry a number of smaller, independent brands.
3Do you offer free shipping?
Yes, we offer free shipping on all orders over $500 within the continental United States. For orders under $500, we charge a flat shipping rate of $35. We also offer international shipping, but rates vary depending on the destination country.
4What are the benefits of buying a product from Solar Kit Home?
There are many benefits to buying a product from solar kit home: We offer a wide selection of solar products and batteries at competitive prices. We offer free shipping on all orders over $500. We have a 30-day return policy on all bikes and cycling gear. We offer bike assembly at all of our retail locations. We have a team of experienced and knowledgeable staff who can help you choose the right solar products for your needs.
5Why do you offer such affordable prices?
There are a few reasons why we offer competitive prices on bikes: We have a direct relationship with many of brands that we sell, which allows us to avoid the markup that is typically associated with buying from a distributor.
6What should I do if my package gets lost?
If your package is lost the first thing you should do is contact solar kit home customer service. You can do this by email, or Whatsapp. When you contact customer service, be sure to provide them with your order number and any other relevant information about your package. They will be able to track your package and investigate its whereabouts. If the package is unable to be located, solar kit home may be able to issue a refund or replacement. The specific policy will vary depending on the circumstances of the lost package.
7What are the reasons for choosing bank transfer over other options like PayPal?
bank transfer offer solarkithome lower fees than PayPal. Transaction fees can be a significant expense for businesses, so it is important to choose a payment processor that offers competitive rates. bank transfer better fit for solar kit home target market.
8"Why am I unable to make a payment on AliExpress?"
While we cannot process orders outside of China through AliExpress, our store sends orders worldwide through our three warehouses located across the globe. This allows for faster, easier, and more affordable shipping.
9Why is a product I found on AliExpress not listed on your website ?
There are a few possible reasons why you might find a product on AliExpress that is not available on the Bike Cellar website: The product may be only available in certain regions or countries.for a sepicific costumer you can contact us to get access
10 What's the delivery time?
Within 7-10 days to europe for ready stock order. and 10-15 days for international shipping About 25-30 days for OEM&ODM order.The exact time depends on actual situation.
11tax and custums for solar products in EU
There are no taxes or customs duties on products imported from one European Union (EU) country to another EU country.
12Can I have my own customized product?
Yes.OEM&ODM are available,including design, logo,package etc.
13 What’s the MOQ?
For inventory,the MOQ is 5pcs. For OEM&ODM, the MOQ is 150pcs.
14Can I get sample?
Yes. We can supply sample for quality test. You only need to pay for the sample and courier. We will arrange it in 3 working days.